Accessibility

DPK Team S.L., hereinafter DPK, is committed to making its website accessible in accordance with Royal Decree 1112/2018 of 7 September on accessibility of public sector websites and applications for mobile devices.

This accessibility statement applies to the https://dpkstore.com/ website.

Compliance status

This website is partially compliant with RD 1112/2018 due to the exceptions and non-compliance of the aspects listed below.

Content not accessible

The content below is not accessible because of the following:

• non-compliance with RD 1112/2018
  • There are logos and images with incorrect or confusing alternative text and complex images without textual description [requirement number 9.1.1.1.1 Non-textual content, of UNE-EN 301549:2022].
  • There are incorrectly created lists (no list label), tables with incorrectly labeled cells and invisible labels in form elements [requirement number 9.1.3.1 Information and relationships, of UNE-EN 301549:2022].
  • There are tables that are not adapted to small screen sizes and form fields that are not displayed correctly on small screen sizes [requirement number 9.1.4.10 Text Resizing, of UNE-EN 301549:2022].
  • There is text that when changing the spaces and line heights is not displayed correctly [requirement number 9.1.4.12 Text spacing, of UNE-EN 301549:2022].
  • There are elements that are not keyboard accessible, such as links to social networks, the text editor for comments, elements for sorting search results, pagination of search results or calendar arrows [requirement number 9.2.1.1.1 Keyboard, of UNE-EN 301549:2022].
  • There are elements that do not receive the focus and therefore cannot be interacted with by means of the keyboard, for example [requirement number 9.2.4.3 Focus order, of UNE-EN 301549:2022].
  • There are links in which their function is not correctly identified (they have an inadequate description, a text that is too generic, an inadequate title...) [requirement number 9.2.4.4.4 Purpose of links, of UNE-EN 301549:2022].
  • There are headings with repeated and/or not very descriptive text [requirement number 9.2.4.6 Headings and labels, of UNE-EN 301549:2022].
  • There are error messages that are not very descriptive, or error messages that are not grouped in a single message, as well as lack of suggestions in the form to fill in the fields correctly [requirement number 9.3.3.1 Identification of errors, of UNE-EN 301549:2022].
  • There are forms with mandatory fields where the user is not informed of this, as well as fields where a textual example of the format of the field is missing (such as the DNI, for example) [requirement number 9.3.3.2 Labels and instructions, of UNE-EN 301549:2022].
  • There are form fields where the error is reported when an incorrect value is entered, but no suggestion for its correction is reported [requirement number 9.3.3.3.3 Suggestions for errors, of UNE-EN 301549:2022].
  • There are pages with syntax errors and therefore some support products may not correctly interpret the content (duplicate page IDs, unclosed tags, incorrect tag construction...) [requirement number 9.4.1.1.1 Processing, of UNE-EN 301549:2022].
  • There are pages where support products will not be able to obtain information, interact and be aware of the status of user interface controls, such as, for example, help messages, action result status messages, link attributes, page language image... that will not be readable by screen readers at the time they appear [requirement number 9.4.1.2 Name, function, value of UNE-EN 301549:2022].
  • There may be occasional editing errors on some web pages.
• disproportionate burden
  
  • Not applicable.
• the content does not fall within the scope of the applicable legislation
  • Not applicable

Preparation of this accessibility statement

This statement was prepared on May 15, 2024.

The method used to prepare the statement has been a self-assessment.

Última revisión de la declaración: 07 de julio de 2025.

Remarks and contact information

You can make communications on accessibility requirements (article 10.2.a) of RD 1112/2018) such as, for example:

• to report any possible non-compliance by this website
• transmit other difficulties in accessing the content
• ask any other questions or suggestions for improvement regarding the accessibility of the website

By e-mail at info@dpkstore.com or by calling 615 118 251.

You can submit:

• a Complaint regarding compliance with the requirements of RD 1112/2018 or
• a Request for Accessible Information related to: 
  • contents that are excluded from the scope of application of RD 1112/2018 as established by Article 3, paragraph 4.
  • content that is exempt from accessibility requirements because it imposes a disproportionate burden.

In the Request for Accessible Information, the facts, reasons and request must be clearly stated to show that it is a reasonable and legitimate request. Through the e-mail info@dpkstore.com

Communications, complaints and requests for accessible information will be received and handled by DPK.

Application procedure

If, once a request for accessible information or complaint has been made, it has been rejected, the person concerned does not agree with the decision taken, or the response does not meet the requirements set forth in Article 12.5, the person concerned may file a complaint. A complaint may also be initiated in the event that the period of twenty working days has elapsed without a response having been received.

The complaint can be submitted by e-mail to info@dpkstore.com.

Complaints will be received and handled by DPK.

Optional content

This website applies the requirements of the UNE-EN 301549:2022 Standard considering the exceptions of RD 1112/2018.

La última revisión de la accesibilidad se ha realizado en julio de 2025.

The website is optimized for Microsoft Internet Explorer 8.0 or higher and the latest versions of FireFox, Safari, Opera and Google Chrome. The minimum recommended web resolution is 1280x1024.

The website is designed for Responsive viewing, so it is optimally displayed on tablet and mobile devices. On these devices it is optimized for viewing in the latest versions of Chrome for mobile, Firefox for mobile, Safari mobile, Opera Mini and native Android browser.